Why Altair Electronics is Different from Other Computer Stores in Kingston

So, you're trying to decide which computer store in Kingston to have repair your computer. You search "Computer repair Kingston" and see dozens of businesses that seem to meet your needs. Perfect. But how are you supposed to know who to trust? Altair stands apart from our competition in many ways. Here are three of them.

 

THIS ISN'T OUR FIRST RODEO

Altair Electronics launched 36 years ago at the same Kingston location that exists today. We designed a computer kit that hooked up to television sets for beginners to learn how to use a computer at a time when no one even knew what a floppy disk was. Anything similar to what we designed was three times as much. We believed that everyone deserved the opportunity to learn how to use a computer, regardless of how much money they made.   

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So basically, we’ve been a business longer than some of the owners of the other computer stores in Kingston have been alive.

 

APPLE HOLDS US ACCOUNTABLE

When it comes to your Mac, you don’t mess around. It cost more than your first car- we understand. Which is why we always advise Apple users to verify before getting their Mac, iPad, or iPhone serviced that the technician is Apple certified. If they aren’t certified and they don’t fix your computer properly, your warranty won’t be valid.

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Our technicians know Apple like they know Sleep and Eat, which is why they have been consistently acknowledged for their skills and hard work:

  • Altair is the recipient of the Apple Commitment To Excellence Award for being in the top 10% of Apple Service Providers in North America.
  • We received the Canadian Apple Computer Star award for achieving a 100% customer satisfaction rating.

As Apple Certified Service Providers,  we are held accountable to provide top notch customer service, too:

“Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers. Apple typically audits and reviews Service Providers to ensure these high standards are consistently met.”

 

WE ARE DEDICATED TO FAST-TURNAROUND

Our award winning technicians understand that your life is moving fast, and the world of IT moves even faster. We are committed to providing the fastest turnaround time in Kingston and Belleville. Most of our customers experience no more than a 24 hour wait for their computer, phone, or tablet to be diagnosed, repaired, and ready for pick up.

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Call us at (613) 384-3876 (Kingston), or (613) 969-4490 (Belleville) to have your laptop, computer, tablet, iPad, or iPhone serviced by our award winning technicians. We fix and sell HP, Lenova, Apple, and Acer products.