apple technicians

Slow Computer? It Might be Time for a Tune-up

In many ways, your computer is like your car. You rely on its performance to get things accomplished, which is why it's important to keep them in good condition. You get oil changes and tire rotations for your car. For your computer, it's tune-ups. 

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Here are some sure signs that it's time for a tune-up:

“My Computer is Slow”

Your computer gradually slows down over time. You may not even realize it’s happening at first until it’s so slow you’re pulling your hair out waiting for applications to open. This can be caused by data clutter or lack of memory, just to name a few. If your computer is taking several minutes to start up or shut down, it’s time for a tune-up.

“My Computer Keeps Freezing and Crashing”

If this is happening frequently, then you have a problem. When your system crashes, it’s letting you know that it can’t handle what you’re trying to do. You guessed it- it’s time for a tune-up.

“I’m getting weird Error Messages on my Screen”

Error messages are the hard- or software’s way of letting you know that they’re having difficulty with a particular function. Sometimes updating the application can fix the problem. If it persists, a tune-up would allow a technician to diagnose the cause of the error and eliminate it.

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We recommend getting a tune up every six months for maximum performance and speed. Your computer works hard for you, performing countless tasks and commands each day. Don't neglect it. Show it some love and it will love you right back, trust us.

 

So What Exactly is a Tune-up, you ask?  

Your Mac or PC will be cared for by our technicians in our award-winning service department. Here’s what we do in our tune-up:

✓ Check and verify your computer's vital statistics

We'll check the status of your hard drive and memory, what operating system you're running and your warranty expiry date. We'll also ask how your computer is performing.

✓ Run Service Diagnostics

The Service Diagnostics are a suite of the most stringent hardware tests available for your computer. These diagnostic tests will check your Mac or PC for Malware and Spyware.

✓ Verify integrity of your storage

The Storage Diagnostics and SMART tests check the internal error-reporting mechanism of the hard drive itself, and can catch problems with your drive before they happen.

✓ Optimize Directory Structure and Repair File Permissions

Every file on a Mac or PC knows which users and programs are allowed to access it. These permissions sometimes get skewed, which can cause subtle glitches or reduce system performance. We check for permissions issues and fix them if we find them.

✓ Prescribe Upgrades

Some extra RAM or upgrading your computer’s storage to an SSD might just be the ticket to a more responsive Mac or PC. We’ll let you know what hardware upgrades might help you get more out of your computer.

✓ Coach you on your data backup strategy

Hard drives (even the new SSD Flash memory ones) fail every day. We want to make sure you always have an extra copy of your files (usually on an external hard drive) so you never have to go through the pain of data loss.

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For a limited time only, save 20% on your tune up when you like us on Facebook and subscribe to our newsletter! 

Protect your iPad with These 3 Recommendations

Ten years ago, when Steve Jobs introduced the iPad, he was faced with the challenge of introducing not only a new product, but a new category of portable devices, sized between the Mac and iPhone.

Jobs’ prediction was accurate. $300,000 iPads were sold within the first week, and today they are still one of our best sellers. Ideal for traveling, reading e-books, and even classroom learning, iPads are the perfect mobile device.   

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Except for one thing.

iPads are composed of glass and metals, which as a whole are notoriously fragile. When traveling with a device, it’s easy for accidents to happen. You drop the iPad, it gets scratched by something in your bag, the list goes on. Because there aren’t any predictions of there being a life-proof version of the iPad being released in the near future, using durable and quality protective gear is critical.

The following is a list of our top 3 protective accessories for iPads, based on durability, reputation, and design.  

 

Urban Armour Gear iPad Case

 

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Urban Armour Gear makes heavy-duty cases with impact resistant soft cores. We’d recommend this case for anyone, but it’s especially good for those who travel, and families with children. These cases have excellent, tactile grip, so it’s much less likely to slip out of your hands (or your little one’s).  

 

LOGIIX Phantom Glass HD

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This one is a personal favourite of our staff. The Phantom Glass protector is made with anti-shatter tempered glass, meaning two things: it will never break, and it is exceptionally clear. The screen is almost invisible, making for a sleek look on any iPad. Plus, its outer layer of coating is designed to repel oil from skin to keep the screen looking clean.

 

AppleCare+ 

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We’ve never experienced a customer be disappointed that they purchased AppleCare+. For $99, Apple certified techs, like the Altair staff, will repair your damaged iPad for only $49. AppleCare+ covers accidental damage too. So if you ever accidentally drop your iPad in the pool, or run over it with the car, it’s still protected!

You can find all of these necessities at Altair Electronics in our Kingston and Belleville locations.