computer stores in bellevill

Slow Computer? It Might be Time for a Tune-up

In many ways, your computer is like your car. You rely on its performance to get things accomplished, which is why it's important to keep them in good condition. You get oil changes and tire rotations for your car. For your computer, it's tune-ups. 

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Here are some sure signs that it's time for a tune-up:

“My Computer is Slow”

Your computer gradually slows down over time. You may not even realize it’s happening at first until it’s so slow you’re pulling your hair out waiting for applications to open. This can be caused by data clutter or lack of memory, just to name a few. If your computer is taking several minutes to start up or shut down, it’s time for a tune-up.

“My Computer Keeps Freezing and Crashing”

If this is happening frequently, then you have a problem. When your system crashes, it’s letting you know that it can’t handle what you’re trying to do. You guessed it- it’s time for a tune-up.

“I’m getting weird Error Messages on my Screen”

Error messages are the hard- or software’s way of letting you know that they’re having difficulty with a particular function. Sometimes updating the application can fix the problem. If it persists, a tune-up would allow a technician to diagnose the cause of the error and eliminate it.

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We recommend getting a tune up every six months for maximum performance and speed. Your computer works hard for you, performing countless tasks and commands each day. Don't neglect it. Show it some love and it will love you right back, trust us.

 

So What Exactly is a Tune-up, you ask?  

Your Mac or PC will be cared for by our technicians in our award-winning service department. Here’s what we do in our tune-up:

✓ Check and verify your computer's vital statistics

We'll check the status of your hard drive and memory, what operating system you're running and your warranty expiry date. We'll also ask how your computer is performing.

✓ Run Service Diagnostics

The Service Diagnostics are a suite of the most stringent hardware tests available for your computer. These diagnostic tests will check your Mac or PC for Malware and Spyware.

✓ Verify integrity of your storage

The Storage Diagnostics and SMART tests check the internal error-reporting mechanism of the hard drive itself, and can catch problems with your drive before they happen.

✓ Optimize Directory Structure and Repair File Permissions

Every file on a Mac or PC knows which users and programs are allowed to access it. These permissions sometimes get skewed, which can cause subtle glitches or reduce system performance. We check for permissions issues and fix them if we find them.

✓ Prescribe Upgrades

Some extra RAM or upgrading your computer’s storage to an SSD might just be the ticket to a more responsive Mac or PC. We’ll let you know what hardware upgrades might help you get more out of your computer.

✓ Coach you on your data backup strategy

Hard drives (even the new SSD Flash memory ones) fail every day. We want to make sure you always have an extra copy of your files (usually on an external hard drive) so you never have to go through the pain of data loss.

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For a limited time only, save 20% on your tune up when you like us on Facebook and subscribe to our newsletter! 

Why Altair Electronics is Different from Other Computer Stores in Kingston

So, you're trying to decide which computer store in Kingston to have repair your computer. You search "Computer repair Kingston" and see dozens of businesses that seem to meet your needs. Perfect. But how are you supposed to know who to trust? Altair stands apart from our competition in many ways. Here are three of them.

 

THIS ISN'T OUR FIRST RODEO

Altair Electronics launched 36 years ago at the same Kingston location that exists today. We designed a computer kit that hooked up to television sets for beginners to learn how to use a computer at a time when no one even knew what a floppy disk was. Anything similar to what we designed was three times as much. We believed that everyone deserved the opportunity to learn how to use a computer, regardless of how much money they made.   

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So basically, we’ve been a business longer than some of the owners of the other computer stores in Kingston have been alive.

 

APPLE HOLDS US ACCOUNTABLE

When it comes to your Mac, you don’t mess around. It cost more than your first car- we understand. Which is why we always advise Apple users to verify before getting their Mac, iPad, or iPhone serviced that the technician is Apple certified. If they aren’t certified and they don’t fix your computer properly, your warranty won’t be valid.

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Our technicians know Apple like they know Sleep and Eat, which is why they have been consistently acknowledged for their skills and hard work:

  • Altair is the recipient of the Apple Commitment To Excellence Award for being in the top 10% of Apple Service Providers in North America.
  • We received the Canadian Apple Computer Star award for achieving a 100% customer satisfaction rating.

As Apple Certified Service Providers,  we are held accountable to provide top notch customer service, too:

“Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers. Apple typically audits and reviews Service Providers to ensure these high standards are consistently met.”

 

WE ARE DEDICATED TO FAST-TURNAROUND

Our award winning technicians understand that your life is moving fast, and the world of IT moves even faster. We are committed to providing the fastest turnaround time in Kingston and Belleville. Most of our customers experience no more than a 24 hour wait for their computer, phone, or tablet to be diagnosed, repaired, and ready for pick up.

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Call us at (613) 384-3876 (Kingston), or (613) 969-4490 (Belleville) to have your laptop, computer, tablet, iPad, or iPhone serviced by our award winning technicians. We fix and sell HP, Lenova, Apple, and Acer products.