In many ways, your computer is like your car. You rely on its performance to get things accomplished, which is why it's important to keep them in good condition. You get oil changes and tire rotations for your car. For your computer, it's tune-ups.
Here are some sure signs that it's time for a tune-up:
“My Computer is Slow”
Your computer gradually slows down over time. You may not even realize it’s happening at first until it’s so slow you’re pulling your hair out waiting for applications to open. This can be caused by data clutter or lack of memory, just to name a few. If your computer is taking several minutes to start up or shut down, it’s time for a tune-up.
“My Computer Keeps Freezing and Crashing”
If this is happening frequently, then you have a problem. When your system crashes, it’s letting you know that it can’t handle what you’re trying to do. You guessed it- it’s time for a tune-up.
“I’m getting weird Error Messages on my Screen”
Error messages are the hard- or software’s way of letting you know that they’re having difficulty with a particular function. Sometimes updating the application can fix the problem. If it persists, a tune-up would allow a technician to diagnose the cause of the error and eliminate it.
We recommend getting a tune up every six months for maximum performance and speed. Your computer works hard for you, performing countless tasks and commands each day. Don't neglect it. Show it some love and it will love you right back, trust us.
So What Exactly is a Tune-up, you ask?
Your Mac or PC will be cared for by our technicians in our award-winning service department. Here’s what we do in our tune-up:
✓ Check and verify your computer's vital statistics
We'll check the status of your hard drive and memory, what operating system you're running and your warranty expiry date. We'll also ask how your computer is performing.
✓ Run Service Diagnostics
The Service Diagnostics are a suite of the most stringent hardware tests available for your computer. These diagnostic tests will check your Mac or PC for Malware and Spyware.
✓ Verify integrity of your storage
The Storage Diagnostics and SMART tests check the internal error-reporting mechanism of the hard drive itself, and can catch problems with your drive before they happen.
✓ Optimize Directory Structure and Repair File Permissions
Every file on a Mac or PC knows which users and programs are allowed to access it. These permissions sometimes get skewed, which can cause subtle glitches or reduce system performance. We check for permissions issues and fix them if we find them.
✓ Prescribe Upgrades
Some extra RAM or upgrading your computer’s storage to an SSD might just be the ticket to a more responsive Mac or PC. We’ll let you know what hardware upgrades might help you get more out of your computer.
✓ Coach you on your data backup strategy
Hard drives (even the new SSD Flash memory ones) fail every day. We want to make sure you always have an extra copy of your files (usually on an external hard drive) so you never have to go through the pain of data loss.
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