Privacy Policy

Altair Electronics Ltd. maintains the following Privacy Policy to protect the personal information you provide online.

We will collect your personal information (such as your name, address, or telephone number) only if you provide it voluntarily. If you do not want us to collect this information, please do not submit it. We will not retain your personal information longer than is necessary for the purpose for which it is collected.

We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To allow us to better service you in responding to your customer service requests.
      • To send periodic emails regarding your order or other products and services.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use the information provided through our site only to help us improve our services to you, to provide you with the information you have requested, to inform you about programs or services that may be of interest to you, for marketing purposes, and for other internal purposes.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending mail, and processing event registration. We will provide these companies with only the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Other than what is described, we do not sell, trade, or rent your personal information to others outside of our own entity, our advertising and promotional agencies, and consultants.

In addition, in the course of using our site, we automatically track certain information about you. This information includes the URL from which you came to our site (whether or not this URL is on our site), to which URL you go next (whether or not this URL is on our site), what browser you are using, and your IP address. Many sites automatically collect this information.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions.
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:
      • NOT use false, or misleading subjects or email addresses
      • Include the physical address of our business or site headquarters
      • Monitor third party email marketing services for compliance, if one is used.
      • Honour opt-out/unsubscribe requests quickly
      • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can
      • Follow the instructions at the bottom of each email.

We have implemented a number of security features throughout this site to prevent the unauthorized release of, or access to, personal information. For example, database information is kept separate from live servers and is firewall protected. Please be advised, however, that although we have endeavoured to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from us via this site or e-mail cannot be guaranteed.

When disclosing any personal information, you should remain mindful of the fact that it is potentially accessible to the public, and, consequently, can be collected and used by others without your consent. We have no responsibility or liability for the security of information transmitted via the Internet.

To the extent that hyperlinks or banner advertisements incorporating hyperlinks are used to access third party websites, you should be aware that these sites are not controlled by us and, therefore, are not subject to this Privacy Policy. You should check the privacy policies of these individual third party sites to see how your personal information will be used by them.

By using our website, you consent to our collection and use of this information. We may modify this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page. Your continued use of this site following the posting of changes to these terms indicates that you accept these changes. You may have the right to access the personal information that we have collected about you. You may also have the right to modify any errors contained in that information. Please contact us for more details.

Contacting Us


If there are any questions regarding this privacy policy you may contact us at http://www.altair.ca/contact/